Terms of Service

1. Acceptance of Terms

To use the Caeli online fashion store, you must be at least 18 years old. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site. We reserve the right to modify or update these Terms of Service at any time, and your continued use of our site will be deemed acceptance of the updated terms.

2. Products and Availability

Caeli offers a wide range of fashion products, which are subject to availability. We strive to ensure that all products listed on our site are available for purchase; however, we cannot guarantee that all products will be in stock at all times. In the event that a product is out of stock, we will notify you as soon as possible and provide options for a refund, exchange, or wait for the product to become available.

3. Orders and Pricing

All orders are subject to acceptance by Caeli. We reserve the right to cancel or limit any order, regardless of whether the order has been confirmed or your credit card has been charged. Prices for products are subject to change at any time, and we do not provide price adjustments for previous purchases.

4. Payment

Caeli uses Shopify Payments to process all transactions, which is compliant with the Payment Card Industry Data Security Standard (PCI DSS). We accept various payment methods, including credit cards and other payment options. By submitting your payment information, you authorize us to charge your credit card or other payment method for the purchase amount. We do not store your payment information, as it is securely processed by our payment processor.

5. Shipping and Delivery

For information on shipping and delivery, please refer to our Shipping Policy, which is incorporated into these Terms of Service by reference. We strive to provide accurate shipping estimates, but we cannot guarantee delivery times.

6. Returns and Refunds

For information on returns and refunds, please refer to our Return & Refund Policy, which is incorporated into these Terms of Service by reference. We strive to provide a fair and reasonable return and refund process, and we will handle all returns and refunds in accordance with our policy.

7. Intellectual Property

Caeli owns all intellectual property rights to the content, products, and services offered on our site, including but not limited to trademarks, copyrights, and trade dress. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

8. Limitation of Liability

In no event will Caeli be liable for any indirect, incidental, special, or consequential damages arising out of or related to these Terms of Service or your use of our site. Our total liability to you for any damages will not exceed the amount of your purchase.

9. Disclaimer of Warranties

Caeli provides its site and services on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not guarantee that our site will be uninterrupted, secure, or error-free.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising out of or related to these Terms of Service will be resolved through binding arbitration, in accordance with the rules of the applicable arbitration association.

11. Modifications to Terms

We reserve the right to modify or update these Terms of Service at any time, without prior notice. The most current version of these Terms of Service will be available on our site, and your continued use of our site will be deemed acceptance of the updated terms. The date of the last update to these Terms of Service is June 4, 2026.

12. Contact

If you have any questions or concerns about these Terms of Service or our site, please contact us at support@caeli.shop. We will respond to your inquiry as soon as possible.